• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎06-12-2019 04:06 AM

HP Recommended

Just doing a follow up. Did the bios update change the settings in the bios features?

I have since discovered your bios should have the feature for the auto start features and the update should include it and look like what I originally posted.

If it does not, I would encourage you to contact HP Support directly with a warranty claim, if you haven't returned the PC yet.

Contact HP Worldwide | HP® Official Site

 

Was this reply helpful? Yes No

‎06-12-2019 12:33 PM

HP Recommended

I did process the return and will receive a new PC that does support bios Power On support. I did not upgrade the bios either due to your comment not to above suggesting this should not be done. This issue can now be closed - thank you for your help and support.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.