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HP Recommended
OMEN 30L Desktop - GT13-0255st CTO
Microsoft Windows 11

My desktop has four lighting zones, all of which were working before i reset my pc, after i reset it, only 1 of the four lighting zones are showing. the 3 lights that are not showing are powered on and turned to the default white. any help top get this fixed?Screenshot 2022-08-08 110430.png

1 REPLY 1
HP Recommended

Hello @ryangrunwald 

 

Sorry to hear that you are having problems ... and I would like to help you.

(1) Run    msinfo32

- Select <System Summary>:

- copy/paste to following key/values pairs:

 

System SKU ( equals HP product number (p/n) )
BIOS Version/Date
SMBIOS Version
BaseBoard Model
BaseBoard Name

 

(2) Please report your results

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