• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎03-09-2020 02:17 PM

HP Recommended
Product: 880-126NA

I am having trouble turning on my Desktop. The front red light flashes on and off however it will not turn on. You can hear it trying to start up as the red light comes on then it just stops, red light goes off and computer does not boot. Any advice would be appreciated. Tried disconnecting power cable, used different plug socket, tried full restart and nothing working. Thanks

Tags (1)
1 person had the same question
1 REPLY 1

‎03-09-2020 07:29 PM - edited ‎03-09-2020 07:30 PM

HP Recommended

@Jay156 , welcome to the forum.

 

Here is a guide to help you test for hardware failures:  https://support.hp.com/us-en/product/omen-by-hp-880-100-desktop-pc-series/18695893/model/20511228/do...

 

You will want to scroll down to the section titled "Run tests when Windows doesn't start".  This will take you to the diagnostics in the BIOS.  Since your computer is newer this is a good place to begin.  There are no components that normally fail this soon.  So, it is difficult to know what may have happened without the tests.  You should watch the video.  Please let me know what happens.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.