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‎06-18-2020 01:01 AM

HP Recommended
Product: GT11-0108no
Operating System: Microsoft Windows 10 (64-bit)

Hi!

Can anyone explain to me why the memory in my Omen only runs at 2400MHz (in windows task manager) when the processor according to Intel (i5-10400F) is set to 2666MHz and the memory used in the computer is 3200MHz capable 2x8 GB HyperX,  I don't seem to be able to change it anywhere in BIOS or OMEN Command Center.

Best regards.

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-19-2020 06:32 AM - edited ‎06-19-2020 11:02 AM

HP Recommended

Hi! Thanks 

 

My mistake wrong memory installed 🙂

 

Regards. Heine

View solution in original post

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3 REPLIES 3

‎06-18-2020 07:44 PM

HP Recommended

@heine121 , welcome to the forum.

 

I suggest that you check the memory speed with CPU-Z:  https://download.cnet.com/CPU-Z/3000-2086_4-10050423.html

 

This information will be in the TAB titled "Memory".  The speed will be "DRAM Frequency".  You will multiply the speed by two because the motherboard supports Dual channel memory architecture.  For instance, my memory is running at 3200 MHz and in CPU-Z it shows as 1608.3 MHz (x2).



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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‎06-19-2020 06:32 AM - edited ‎06-19-2020 11:02 AM

HP Recommended

Hi! Thanks 

 

My mistake wrong memory installed 🙂

 

Regards. Heine

Was this reply helpful? Yes No

‎06-19-2020 08:58 PM

HP Recommended

You are welcome, @heine121!  It is always best to use the correct memory! 😉  Glad you solved your problem.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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