Opened case, PC won’t power on

dokidoja · ‎05-14-2019

Today, I decided to check the inside of my PC for dust collection. I opened up the side window with the button provided on the back for easy access, and looked inside. I saw no dust and didn’t touch anything. I shut the case, clicked the power button, and got a flash of light from the computer, and then it powered off. Now, it won’t turn on.

old_geekster · ‎05-14-2019

@dokidoja , welcome to the forum.

Did you check to assure that you didn't get one of the wires closed in the panel? This could cause the problem that you noticed.

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Photoray002 · ‎05-14-2019

We would have no way of knowing what has happened in that situation. You would do best to contact HP Support directly for a warranty issue and speak to them about it.

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