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dokidoja
New member
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Message 1 of 3
233
Flag Post

Opened case, PC won’t power on

‎05-14-2019 07:39 PM

HP Recommended
Product: Omen Obelisk
Operating System: Microsoft Windows 10 (64-bit)

Today, I decided to check the inside of my PC for dust collection. I opened up the side window with the button provided on the back for easy access, and looked inside. I saw no dust and didn’t touch anything. I shut the case, clicked the power button, and got a flash of light from the computer, and then it powered off. Now, it won’t turn on. 

2 REPLIES 2
old_geekster
Level 16
Level 16
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Message 2 of 3
Flag Post

‎05-14-2019 07:43 PM

HP Recommended

@dokidoja , welcome to the forum.

 

Did you check to assure that you didn't get one of the wires closed in the panel?  This could cause the problem that you noticed.






I am not an HP Employee!!
Photoray002
Level 15
Level 15
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Message 3 of 3
Flag Post

‎05-14-2019 07:43 PM

HP Recommended

We would have no way of knowing what has happened in that situation. You would do best to contact HP Support directly for a warranty issue and speak to them about it.

Contact HP Worldwide | HP® Official Site

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