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- HP Community
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- Gaming Desktops
- Order stuck on confirmed

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12-25-2020 04:17 PM
I order A Omen 30L with a RTX 3070 few weeks ago but when I came to check back it’s still stuck on order confirmed. The delivery date is the 29th but I don’t know if it be delivered by then.
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12-27-2020 08:43 AM - edited 12-27-2020 08:49 AM
Hi@ANPA-A, Welcome to the HP Support Community!
As this is HP online store-related,
New Product? Need Help? HP Online Store – USA – Customer Service
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Select Home and Home Office products > (Next) Select the type of order/information you seek
Hope this helps! Keep me posted.
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12-27-2020 08:57 AM - edited 12-27-2020 08:58 AM
A lot of us are having this issue and we’ve had no update about what’s going on. On 11/25/20 I placed an order for a PC with a 3090. Supposedly, the estimated delivery date is tomorrow, but since the PC still hasn’t even made it to the ‘assembled’ step, I’m assuming it’s been delayed.
Unfortunately HP will not allow us to cancel our orders. You can still return your PC when it does arrive, though. If I do get a delayed email then I’ll likely purchase from a different company and return my HP order when it does eventually get here.