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HP Recommended
HP Pavilion Gaming Desktop 690-0040
Microsoft Windows 10 (64-bit)

So I recently purchased this pc about two months and everything was running smoothly until 3 days ago, My games usually run at 120 fps but then it dropped to 30. I haven't installed anything besides steam so I have no clue what the problem is, please help me. 

5 REPLIES 5
HP Recommended

@Jonathanc86 , welcome to the forum.

 

As long as your FPS stay 30 or above, you will most likely not see any game play degradation.  However, I suggest that you update your video card driver:  https://www.amd.com/en/support/graphics/radeon-500-series/radeon-rx-500-series/radeon-rx-580

 

Here is an article that will help you change your Power Options: https://erdentec.com/fix-sudden-fps-drop-in-games/#:~:text=This%20means%20a%20smoother%20and%20bette...

 

Read the section titled "Fix Sudden FPS Drop in Games".  It will tell you how to change your Power Options for gaming.

 

If you are playing online games you should check your Internet connection.  Also, you may want to check in "Settings/Update and Security" section under "View update history" to see if any updates have been automatically installed that could cause the problem.  When there is a change this dramatic, all of a sudden, there has to be a reason for it.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
HP Recommended

I've followed the steps but still get keep getting extremely low fps, I'm not sure what else I can do.

HP Recommended

@Jonathanc86,

You mention "games".   Name the game that is the most problematic with FPS.

Do you realize that playing a game on the "net' is subject to the bandwidth of the provider site ?  The more players the slower the site becomes.  Here is an official "steam" comment.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

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Every single game is slower. Dark Souls is a single player game that I would play with high settings at a constant 60 fps and out of nowhere it went down to 15 fps. 

HP Recommended

@Jonathanc86, the only other suggestion that I have is, install a third party app to check the temperature of your system.  I use Speccy:  https://download.cnet.com/Speccy/3000-2094_4-75181811.html 

 

It works great for me.  There are simply not that many things that can cause your problem; especially so quickly.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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