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HP Recommended
OMEN by HP 25L Gaming Desktop PC GT15-0000a (4Q9S4AV)

Yesterday, I decided to find a way on how to increase my ram speed to my recommended mhz. I looked up a video and followed the steps and I set the mhz to 3000. When I set it to 3000mhz I had 2 Tforce DarkZ 8gb ram sticks in ram slots 3 and 4 and 2 hyperX 8 gb ram sticks (the ones that come originally in the prebuilt pc) in slots 1 and 2. After I did that my PC applied the changes and restarted and just shut off. I was confused and tried to boot it back up and the computer turned on, fans spinning, rgb lights on and everything looking fine until the screen wouldn’t turn on. I tried connecting my pc to a different display but to no avail. So then i tried to reset my bios by removing my CMOS battery for 20 minutes and putting it back in. Still no display no nothing. I tried booting the pc up with 1 ram stick in the #1 slot, didn’t work. Removed the ssd and tried 1 ram stick in the #2 slot. Still didn’t work. Then I removed the CMOS battery for 1 whole hour and put it back in and it still didn’t work. So then i left my pc unplugged from the power cable overnight. Plugged it back in this morning and still didn’t work. The pc runs fine, keyboard lights light up, but just my display will not work. 

 

I have the original specs for a omen 25l, here are the specs:

Operating system: Windows 10

Processor: AMD Ryzen™ 7 5700G (up to 4.6 GHz max boost clock, 16 MB L3 cache, 8 cores, 16 threads)6.7

Graphics

Memory: HyperX 16 GB DDR4-3200 XMP RGB Heatsink RAM(97) (2x8 GB)

Graphics: NVIDIA GeForce RTX 3060 Ti graphics card with 8 GB GDDR6 dedicated memory with LHR

Internal Storage: 512 GB PCIe NVMe M.2 Solid State Drive & 1 TB 7200RPM SATA hard drive

 

1 REPLY 1
HP Recommended

Greetings @Jollify 

 

Welcome to the HP Forum.

 

I would reset CMOS again.

 

Install the two HP factory memory modules in dual channel mode. On most newer MBs, where slot one is closest to the CPU, you would do slots two and four.

 

Let me know if this helps.

 

I don't know, maybe you have a secondary component problem if the PC will not POST using the HP factory memory configuration.

 

You'll have to try a different set of component troubleshooting steps if the PC will not POST and load Windows when using the HP factory configuration.

 

Regards

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