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Mariangello
Level 1
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Message 1 of 4
467
Flag Post

Overhating CPU/OMEN 870-287nc

‎07-28-2017 03:48 AM

HP Recommended
Product: HP OMEN 870-287nc
Operating System: Microsoft Windows 10 (64-bit)

 

 

Good day,

 

I have updated my desktop drivers but my PC was still overheat when I played some games. So I changed my i7 7700k CPU's power options to max CPU state 80, and the problem is gone, but is there any other help? Because my problem still persists. I do not want to limit the power of my processor through power options forever. Do I have to wait for the bios updates only?

 

Marian

3 REPLIES 3
krzemien
Level 7
731 713 31 170
Message 2 of 4
Flag Post

‎07-28-2017 12:08 PM

HP Recommended

Is it covered by warranty? If yes, please raise with Support as that should never happen.

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Mariangello
Author
Level 1
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Message 3 of 4
Flag Post

‎07-28-2017 12:52 PM

HP Recommended

Yes, it is still covered by warranty... PC is totally new

Ok, thanks

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krzemien
Level 7
731 713 31 170
Message 4 of 4
Flag Post

‎07-28-2017 12:56 PM - edited ‎07-28-2017 12:58 PM

HP Recommended

You can play with this chappy a bit:

 

http://www.ozone3d.net/benchmarks/fur/

 

You will have some data to report to them.

 

(My Omen PC never overheats when I run it even though it's not particularly powerful, both GPU and CPU sit below 80-90 centigrades)

 

EDIT: Apologies, just realised that CPU temperatures are most likely not reported there. Still, I'm sure you will find other CPU-intense software that you can use.

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