Yesterday, I was troubleshooting a problem my girlfriend had with her pc where it wouldn’t turn on. I tried recreating the problem but gave up as they took it to a store to get fixed. Later, i tried to turn off my pc for the night but it wouldn’t turn off, so I unplugged the extension cord it’s connected to. This morning I went to turn on my pc but it wouldn’t. I think it’s a problem with image attached, whereas one of the pins is bent so one of the cables can’t connect. And I think the cable that cant connect, connects to the power button. What should I do?
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".