PC no longer boots past a black screen.

[michaelvoorhies]

I had purchased my Omen 30L back in March, since before around the middle of November it had worked amazingly. After updating to Windows 11 and updating drivers, had started taking anywhere between 2-5 minutes to boot to the look screen. Which to this day I still have no clue why it did that. About a week after it started taking so long to boot, it just no longer boots past a black screen. When I press the power button it turns on everything, then shuts off, and turns on again but doesn't display anything. The only thing in the machine I have replaces since I've got it was ram which was more of an upgrade than a replacement. 

[Grzwacz]

Hi,

You have made two changes to this PC: replaced or changed the RAM and updated to W11.

I would start by only using the factory RAM. While changing the RAM (the PC is off and disconnected from AC power) I would also remove the CR3032 MB battery. Let the PC sit for a few minutes. This will reset CMOS.

You may have a different hardware problem if the PC continues to fail to POST.

Contact HP Support (Link) for factory service if the PC is in warranty. Factory service will reset the PC to factory condition. So back up data before returning the PC to HP. You will have to connect the system drive to a different PC as a data drive to do this.

Regards

[praveenbv]

Hi@michaelvoorhies,

Thanks for engaging in the HP support community! This is a wonderful location to converse with the community, get assistance and find tips! I understand that you need assistance with the Notebook is not powering ON. I’ll be glad to assist you with this.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you follow the below steps and check if it helps

Do you see a light at the place where the charger connects to the laptop? If yes then it indicates that the charger is all fine.

I recommend you to perform the following steps to isolate the issue and arrive at a fix: 

• Remove the battery out. If the battery is integrated and does not have a latch to release it then leave the battery inside the laptop.
• Disconnected AC adapter from the laptop.
• Press and hold the power button for 15 seconds.
• Reconnect the battery and plug the AC adapter.

F6 + Power Button

• CMOS Rest ( combination of windows button and letter 'V' then push the power button ones and release the windows and letter 'V' after 5sec

If the laptop does not power on then please continue with the below steps:

• Disconnect the charger and remove the battery out.
• Connect only the battery and check if the laptop powers on.
• Likewise, remove the battery out (if removal battery ) and connect only the charger and check if that helps.

Hope this helps! Keep me posted.

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