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Cornpopster
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Message 1 of 2
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Flag Post

PC not turning on with new PSU

‎05-09-2020 06:02 PM

HP Recommended
Product: OMEN by HP Obelisk Desktop 875-0014
Operating System: Microsoft Windows 10 (64-bit)

I bought a new 650w psu to upgrade the 500w one that came with my Omen because of a 2080 super I bought recently. I'm able to jump the psu just fine with a bridge tool but it just refuses to turn on when connected to my pc. I put the old psu back into it and it works just fine. I noticed that the 24 pin connector has 2 missing pins while the psu I bought only has one missing. Does the motherboard use some sort of proprietary psu or is my new one defective?

1 person had the same question
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old_geekster
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Message 2 of 2
Flag Post

‎05-09-2020 07:43 PM

HP Recommended

@Cornpopster , welcome to the forum.

 

I suggest that you test the new PSU to assure that it was not DOA.  I bought a PSU some years ago and could not get my computer to run.  I found out that the new PSU was DOA.   I don't believe that the PSU in your computer is proprietary.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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