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- Pc start up issue.
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06-06-2021 03:11 AM
Hi
Recent i have a problem when i turn on my pc it starts up in a few seconds and then it turns off and it turns on by it self .
Then it works as it use to and no problems there. All software is up to date in Windows and in HP assistant.
Has any had this problem????
Thanks for any help..;)
Solved! Go to Solution.
06-09-2021 07:54 AM - edited 06-10-2021 08:40 AM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
- Did this happen after a recent window or software update?
- Did you make any changes to the settings of your PC prior to the issue?
While you respond to that, let's try these steps:
Hard Reset: Follow steps from the link: https://hp.care/2GnkMa8.
BIOS default:(do not skip any troubleshooting steps even if you feel steps are repeating)
- Turn off the computer and wait five seconds.
- Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
- On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
- Press F10 to Save and Exit.
- Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
- Follow the prompts to restart your computer/Laptop
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee
06-09-2021 12:37 PM
Hi
I have a 30 L desktop and you refer to battery reset on a laptop???
However there is a new Bios update today F,17 i have installed and some Windows updates and i will see if that make any changes .if not i come back for help...
Thanks
06-10-2021 08:41 AM
Thank you for posting back.
I appreciate your efforts to try and resolve the issue. Work on it at your convenience and keep me posted on the results.
Have a great day!
ECHO_LAKE
I am an HP Employee
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