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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
Omen GT-13 30L 0434no
Microsoft Windows 10 (64-bit)

Hi 

Recent i have a problem when i turn on my pc it starts up in a few seconds and then it turns off and it turns on by it self .

 

Then it works as it use to and no problems there.  All software is up to date in Windows and in HP assistant.

 

Has any had this problem????

 

Thanks for any help..;)

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi again.

 

Since i have installed the F.17 Bios and some Windows updates there has not been one problem with start up ,it runs like a charm...;)

 

Thanks  Best Regards.

View solution in original post

5 REPLIES 5
HP Recommended

@twins272

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Did this happen after a recent window or software update?
  • Did you make any changes to the settings of your PC prior to the issue?

While you respond to that, let's try these steps: 

Hard Reset: Follow steps from the link: https://hp.care/2GnkMa8 
BIOS default:(do not skip any troubleshooting steps even if you feel steps are repeating)

  1. Turn off the computer and wait five seconds.
  2. Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
  3. On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
  4. Press F10 to Save and    Exit.
  5. Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
  6. Follow the prompts to restart your computer/Laptop

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

HP Recommended

Hi 

 

 

I have a 30 L desktop and you refer to battery reset on a laptop???

 

However there is a new Bios update today F,17 i have installed and some Windows updates  and i will see if that make any changes .if not i come back for help...

 

Thanks 

HP Recommended

@twins272

Thank you for posting back.

 

I appreciate your efforts to try and resolve the issue. Work on it at your convenience and keep me posted on the results.

 

Have a great day! 

ECHO_LAKE
I am an HP Employee

HP Recommended

Hi again.

 

Since i have installed the F.17 Bios and some Windows updates there has not been one problem with start up ,it runs like a charm...;)

 

Thanks  Best Regards.

HP Recommended

@twins272

Thank you for posting back. 

 

I am glad to know that you managed to resolve the issue. Please reach out again for any further assistance.

Have a nice day ahead.

ECHO_LAKE
I am an HP Employee

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