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BenJeffries
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HP Recommended

Performance issues

OMEN Desktop PC - 880-025se
Microsoft Windows 10 (64-bit)

I just got this hp omen about a week ago and have been getting performance issues and stuttering. I haven't really downloaded many programs and don't really know what the problem is.

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Message 2 of 2
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HP Recommended

Performance issues

Hi

 

Please provide more detail.

 

Erratic performance on a new system is usually a hardware problem.

 

HP deploys stable images at the factory.

 

Remove any programs you have installed and see what happens. Do a factory recovery.

 

Only run keyboard and mouse. Connect to the network as Microsoft may have important updates which will help with your problem.

 

Think about possibly returning/exchanging this PC if it runs poorly in a clean state.

My PC:

Asus Maximus X Hero
Corsair Carbide 200R
i7 8700K
1TB 960 EVO
Asus Strix 1080 OC
Corsair RM650x

 

Tom

 

 

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