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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎05-17-2019 12:16 PM

HP Recommended
Product: Obelisk 875-0003nc

Hello,

 

My english is a little bit rusty ,so sorry in advance. 😛 I've recently purchased HP OMEN Obelisk 875-0003nc. However, the power supply fan does something really strange.

 

When it tries to rotate it "clicks" - makes really annoying sound. Sometimes the fan rotate normally for a short period of time but then it stops, It does that sound every time it tries to rotate - I say tries to rotate because the psu fan sometimes "lag" in the spin - not completing it and going back to the start positon. 

 

Did someone had similar issue? How to fix this? Please don't tell me that a 1,2k€ PC does this as a standard.

 

Video of the problem: https://youtu.be/QC_im_bfTp8

 

Thanks in advance for all ideas.

2 REPLIES 2

‎05-17-2019 02:35 PM

HP Recommended

Hello @Merox 

 

I suggest you contact HP Support directly (not this forum) for a warranty issue.

Use this link... Contact HP Worldwide | HP® Official Site 

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‎05-18-2019 01:22 AM - edited ‎05-18-2019 01:43 AM

HP Recommended

Hello @Photoray002

 

I already used warranty, the reseller immediately gave me new pc, but it has the same issue. So I guess this is a problem, like the psu is broken or whatever, right?

 

Ty for the reccommendation, I'll contact HP directly.

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