cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
Merox
New member
2 1 0 0
Message 1 of 3
327
Flag Post

Powersupply fan "clicking" - brand new PC?

HP Recommended
Obelisk 875-0003nc

Hello,

 

My english is a little bit rusty ,so sorry in advance. 😛 I've recently purchased HP OMEN Obelisk 875-0003nc. However, the power supply fan does something really strange.

 

When it tries to rotate it "clicks" - makes really annoying sound. Sometimes the fan rotate normally for a short period of time but then it stops, It does that sound every time it tries to rotate - I say tries to rotate because the psu fan sometimes "lag" in the spin - not completing it and going back to the start positon. 

 

Did someone had similar issue? How to fix this? Please don't tell me that a 1,2k€ PC does this as a standard.

 

Video of the problem: https://youtu.be/QC_im_bfTp8

 

Thanks in advance for all ideas.

2 REPLIES 2
Photoray002
Level 15
12,679 9,523 1,309 2,557
Message 2 of 3
Flag Post
HP Recommended

Hello @Merox 

 

I suggest you contact HP Support directly (not this forum) for a warranty issue.

Use this link... Contact HP Worldwide | HP® Official Site 

Was this reply helpful? Yes No
Merox
Author
New member
2 1 0 0
Message 3 of 3
Flag Post
HP Recommended

Hello @Photoray002

 

I already used warranty, the reseller immediately gave me new pc, but it has the same issue. So I guess this is a problem, like the psu is broken or whatever, right?

 

Ty for the reccommendation, I'll contact HP directly.

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation