Prize Claim

[Khyro]

I won a giveaway on Discord to win an HP Laptop. I got a code to "claim" it and I don't know how to do it. Please help.

[old_geekster]

@Khyro, welcome to the forum.

This is a peer to peer help forum. The only presence that HP has on it are the Admins and the Mods. Otherwise, none of us works for HP.  Therefore, you should contact HP Customer Support for help with your problem.  They can tell you what you need to do.

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.

[Cheron-Z · Accepted solution]

@Khyro

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Support Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community.

[Khyro]

where will I get the messages?

[old_geekster]

@Khyro, here is the information that was in the Moderator's thread above:

https://h30434.www3.hp.com/t5/First-Time-Here-Learn-How-to-Post-and-More/How-To-Send-A-Private-Messa...