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Tengo el equipo HP Victus TG02 con procesador AMD. Actualicé mi BIOS a la versión F.28, pero el juego Call of Duty sigue fallando por un error de 'Firmware de BIOS: Actualización necesaria'. Esto se debe a que la Versión del fabricante de mi TPM es 3.77.0.5, la cual tiene un bug conocido de AMD fTPM que solo se corrige con una versión de BIOS posterior (F.29 o superior) que incluya el parche de AMD PA-420. Por favor, necesito ese archivo de actualización

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Hey

 

Hope you are doing fine!

 

Thank you for visiting our English HP Support Community. It would be ideal if the post was in English so that other HP product users like you can also benefit from the information provided here. To ensure a quick response, it would be advisable to post your question in English.

 

We understand that English is not your primary language, so we advise you to use an online translator of your choice to post in the language of our Community.

 

Thank you for your understanding.

 

Regards

Raj_05
HP Support Community Moderator
HP Recommended

How is it possible that HP is not doing anything to solve this issue with their motherboards?

 

All games that use TPM 2.0 for anti-cheat cannot be played. I'm surprised to see that more affected customers aren't complaining, but we're talking about a problem on a PC that still sells for €1,000 today.

 

Hopefully someone at HP will take notice soon, but for now, we need to keep discussing the issue in forums so that people are aware of it and HP's practices with its products.

 

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