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-NINJA_G0D-
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Message 1 of 4
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Purchased PC says warranty is out way before it should be? What to do? Paid for with cash at Walmart

HP Recommended
HP Pavilion Gaming - TG01-0023w
Microsoft Windows 11

Playing as normal on Minecraft and the gtx 1650 super gpu sparked and the whole pc stopped working. Don’t know much about this nonsensical tech but I didn’t do anything fancy to it. Go to take it back say I have to contact hp now hp says warranty is out. I literally have the sticker on it from in the store with the date still on the darn thing. 

3 REPLIES 3
Nirvana_95
HP Support Agent
HP Support Agent
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Message 2 of 4
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Hi @-NINJA_G0D- 

 

Welcome to the HP Support Community. Thanks for bringing this to our notice.

 

I see that you have warranty-related issues with your system. Do not worry, we are here to fix it.

 

Here is a link that will help you correct the warranty of your product: https://support.hp.com/us-en/document/ish_2534210-1364541-16 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

 

NIRVANA_95
I am an HP Employee
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Nirvana_95
HP Support Agent
HP Support Agent
2,972 2,972 109 117
Message 3 of 4
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Hello!

 

We haven’t heard from you in a while, this post is with reference to the thread you had created at your  

friendly neighborhood (HP Support Community). 

 

I would like to know if the resolution we provided worked for you? If you have any other queries, feel free to reply at any time, and thank you for being a valuable member of our HP Family. 

 

If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post. 

 

Have a great day ahead! 

NIRVANA_95
I am an HP Employee
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Nirvana_95
HP Support Agent
HP Support Agent
2,972 2,972 109 117
Message 4 of 4
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Hi @-NINJA_G0D-

 

I hope you are doing good.

We reached out but never heard back. Do you still need assistance? Let me know if there is anything else you need assistance with.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

 

Have a great day! 

Thanks! 

NIRVANA_95
I am an HP Employee
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