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‎09-09-2023 01:29 AM

HP Recommended
Product: OMEN 30L Desktop PC GT13-1000i (1S3R9AV)
Operating System: Microsoft Windows 11

Hello

 

I thought I'd upgrade my RAM from 32GB to 64GB, and since HyperX Fury isn't available anymore, I bought Kingston Fury Beast 2x16GB 3200 DDR4s. I put them in and the computer just restarts all the time on a loop. Tried moving the sticks around. Apparently they(the new RAM) don't work together in my computer. One on one(original RAM removed) they work fine. Thought they were faulty, returned them and got another pair, same thing.

Have I bought the wrong RAM? Is there a thing in bios that I need to do, I have looked, can't find anything that makes sense? 

 

Thanks in advance!

 

BR/

Nick

Category:
1 REPLY 1

‎09-10-2023 11:41 AM

HP Recommended

@nillefix , welcome to the Community.

 

HP gaming motherboards are very picky when adding memory.  Especially, if you are using different brands.  I would contact Kingston's Tech Support to see if they can help you.  They are the experts on their products.

 

Please click the "Yes" button if my reply was helpful and "Accept as Solution" if your problem is Solved!!



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