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HP Recommended
Pavilion: 00325-81881-85968-AAOEMM
Microsoft Windows 11

My Ram is 50% used up and it’s been stuck there for a while I’ve tried to restart and update. There’s no programs that are active except for the laptop itself. What could be causing this problem?

13 REPLIES 13
HP Recommended

Hello @Herogann .
Do you have updated the bios?

 

The power drain is suitable for a hardware restart or hard reset to be performed, and this does not erase personal information.
Many boot errors and other problems can be solved by decreasing the stored energy in the hardware components. This procedure of reducing stored energy is also known as a hard reset.
o Turn off the computer.
o Disconnect the computer from any port replicators or docking stations.
o Disconnect all peripheral devices, such as USB storage devices, external displays, or printers.
o Disconnect the AC adapter from the computer.
o Turn the computer over and look for the battery compartment door to determine whether or not your computer's battery is removable.
o Now to consume any residual electrical charge from the capacitors protecting the memory, perform the following as it is the basics of this:
If you see an access door to the battery compartment, your equipment has a removable battery. Remove the battery, press and hold the power button for 15 seconds, reinsert the battery back into the compartment and proceed to the next step.
If you do not see any access door to the battery compartment, your computer does not have a removable battery. On most laptops with a non-removable battery, press and hold the power button for 15 seconds to complete the restart and proceed to the next step. More information: https://support.hp.com/mx-es/document/c01811996
1. Reconnect the AC adapter to the computer, but do not connect any peripheral devices.
2. Turn on the computer.
If a startup menu opens, use the arrow keys to select Start Windows normally and then press enter.
3. Once the peripheral devices are connected, run Windows Update and HP Support Assistant to update all drivers.


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HP Recommended

Hello, I’ve tried everything you told me and none of it worked out is there anything else I can do? I also did an update on my laptop and my ram is now locked at 55% is it because of the updates? 

HP Recommended

Hello

[start]
This is an automatic response
in order to avoid writing the same thing each time

Some elements may therefore not apply to you 
To be able to answer you effectively, we need some information

 

we need the exact model of your computer, and the product number
To find it follow this
for a desktop computer

HP Desktop PCs - How Do I Find My Model Number or Product Number? | HP® Customer Support
and for a laptop
HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support

Give the full name with the product number P / N


this is not a model:
HP Desktop M01-F1xxx
the requested product number must look like this
Product Number: 9EE50AA # ABA
the model corresponding to this number will therefore be
HP Desktop - M01-F1033wb

Give the full version of windows

for windows 10 type winver in the search box
if you give the best information
your problem could have a solution more quickly (depending on the difficulty, of course)
Learn how to use the Community

 

Advice for asking the "Very Best Question"

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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My laptop is a HP Pavilion Gaming Laptop the model is 8nt6bakm . My product number is 6wc31ua#aba . The version on the laptop is 21h2 windows 11.

HP Recommended

 

Operating system
Windows 10 Home 64

this seems quite important to me
your problems may come from there

HP PCs – Support for Windows 11 | HP® Customer Support

 

 

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

Is there anything I can do? I can’t seem to find my problem on there. I updated to windows 11 as soon as it came out I’m pretty sure I didn’t have the bare minimums and I still somehow were able to upgrade.

HP Recommended

the best, if it's just a problem of insufficient memory (8gb) would be to install more if the computer allows it
give snapshots of the task manager
process, performance, startup, details tab

but I repeat it regularly, this system brings more problems than other things, for some users

 

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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I have a bunch more on processes it’s a bunch of some kind of “server host”. It shows apps barley take memory but I have a lot going somewhere.

HP Recommended

@Herogann .

disable VBS and check if you notice any changes.


I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box below Did I help solve the problem? don´t forget to click “ Accept as a solution” , someone who has the same query may find this solution and be helped by it.

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