cancel
Showing results for 
Search instead for 
Did you mean: 
KCR50
New member
4 3 0 0
Message 1 of 7
765
Flag Post

Solved!

Re: HP Omen PC - Installing SSD

HP Recommended
Unknown

Hi There

 

I got 1tb Samsung 860 evo sata m.2 and plugged it under video card. Now I cant see the new ssd  either in my pc or in boot options. 

Any help?

 

6 REPLIES 6
Photoray002
Level 15
Level 15
12,591 12,375 1,298 4,165
Message 2 of 7
Flag Post
HP Recommended

@KCR50 

 

Which Omen do you have? Can you give me either the full model number or the product number?

0 Kudos
KCR50
Author
New member
4 3 0 0
Message 3 of 7
Flag Post
HP Recommended

Thank you for the reply, my model is 870-244

0 Kudos
Photoray002
Level 15
Level 15
12,591 12,375 1,298 4,165
Message 4 of 7
Flag Post
HP Recommended

OK thanks.

Just to clarify, you have the 870-244, not the 870-244nd correct?

IF so, the 870-244 comes with the Thimphu-K motherboard and it uses an M keyed M.2 port for NVMe.

https://support.hp.com/us-en/product/omen-by-hp-870-200/13687063/document/c05378050

 

The Omen 870 series in my opinion was an odd duck. Even though some of those models came with the Thimphu-K mobo which had an M.2 port, HP didn't install M.2 drives in them. They would still use conventional 2.5 inch Sata SSDs.

When ever I see a board like yours that has an M keyed M.2 port (NVMe, not Sata), I recommend you only use an NVMe drive.

Even though your Samsung has both B+M keys, that board might not like it and thus wont recognize it.

 

Before you buy an NVMe drive, try this first....

Boot into Windows from the HDD and go into Disk Management. See if the Samsung drive is showing at all. It might be there but show as not initialized yet. If so, you can initialize it and format it. If that works, then you can disconnect the HDD and try installing Windows to the SSD now. Otherwise there wont be anything else you can do, you will have to use an NVMe drive.

 

0 Kudos
KCR50
Author
New member
4 3 0 0
Message 5 of 7
Flag Post
HP Recommended

So, It is not nd , mine is just 870-244

 

Coming to HDD boot up,  Samsung 860 evo is not even shown, not in boot and not in manage.

**bleep**, I just got 1TB 860 evo from store today ($125).

I guess I need to return it for NVMe M.2.

Here is my motherboard snap, Red box is what I used to insert evo 860 and It will be same for NVMe, correct if am wrong. What about the green box, what connector is that?

IMG_4307.jpg

0 Kudos
Photoray002
Level 15
Level 15
12,591 12,375 1,298 4,165
Message 6 of 7
Flag Post
HP Recommended

Yes, the M.2 slot is M keyed for NVMe. You had the right slot, wrong drive.

The green highlighted connector is a PCIe x4 slot. You could for example, plug in a PCIe Wifi adapter there.

0 Kudos
KCR50
Author
New member
4 3 0 0
Message 7 of 7
Flag Post
HP Recommended

Thank you.  Will use NVMe.

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation