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‎07-15-2020 02:37 PM

HP Recommended

 

I have a same problème. I change SSD, all the test are correct but Always a blue screen with error 3f5. 

I have not solution , my pc has juste one year and the problèm existe since 8 month.

14 REPLIES 14

‎07-15-2020 06:43 PM - edited ‎07-15-2020 06:44 PM

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@Bryce033 , welcome to the forum.

 

What is the full model or product number of the computer?  There is a letter at the end of the model number, such as, nl, a, etc.  I need this information to review the specifications of it. Please don't furnish the Serial # or other personal information. Here is a guide to help you find it.  Also, who is the manufacturer of the SSD and what is the model Number?



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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‎07-15-2020 10:54 PM

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Tha
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‎07-15-2020 10:57 PM

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Thanks for your welcome

 

Letter are "NF". I dont know the manufacture of my sdd and the other sdd use to try but i can find information

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‎07-16-2020 09:46 PM

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Thank you for the additional information, @Bryce033!

 

I actually can't help you further unless I know the exact SSD that you were using.  I need to make certain that it is compatible with the motherboard.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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‎07-17-2020 06:00 PM

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@old_geekster,

PartSurfer lists model  3QW16EA , an HP 880-191NF , as shown here.  Original HD was a 2TB 3.5" SATA600.

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‎07-17-2020 08:19 PM

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Thanks, @wb2001!  However, he said that he was having a problem with the SSD he installed; not HDD.



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Intelligence is God given. Wisdom is the sum of our mistakes!!
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‎07-17-2020 08:26 PM - edited ‎07-17-2020 08:34 PM

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@old_geekster,

He said "i change ssd". He had a 3.5" HD originally. He is only connecting a 2.5" SSD SATA device.

The NF specs are not found. The NG is a Tampa2 board, with M.2 socket 3 Key 3.

@Bryce033 

Can you state the motherboard name?

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
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‎07-17-2020 08:33 PM

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@wb2001, hopefully, he will come back with more information.  I will wait to see.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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‎07-17-2020 11:27 PM

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IMG_20200718_071828.jpg

 

IMG_20200718_071811.jpg

 

 hi

 

I have picture of my mothercard. It's a original mothercard of my computer. IS it a good information that toi wait ?

I dont know how know the name of my SSD. 

Thanks you for tours answer 😊

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