-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
2
0
0
HP Recommended
I’m stuck on this page. I do t know which usb is the primary one and which is the supplemental recovery usb drive please help. here a photo
14,273
4,260
1,393
HP Recommended
Hello
all you show are just two keys that look the same, the photo is not very sharp.
where do the keys come from, there is nothing with?
What are you doing to get there (photo 2), have you just started the recovery software, or have you already used a key?
Then you just need to touch one, either it's ok, and it starts, or the wrong one, you will have to test the other!
--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button
Please remember to mark the answers this can help other users
Desktop-Knowledge-Base
Windows 11 22h2 inside , user
------------------------------------------------------------------------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button
Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem
Desktop-Knowledge-Base
Windows 11 22h2 inside , user
------------------------------------------------------------------------------------------------------------
2
0
0
HP Recommended
Don’t really know what you mean but. When I press skip I get this error
14,273
4,260
1,393
HP Recommended
sorry, that does not answer questions ..
Where do the keys come from?
Is there not with, if purchased, an explanatory document, something else?
How did you get started, the reinstatement program?
And finally have you finally tested both keys?
--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button
Please remember to mark the answers this can help other users
Desktop-Knowledge-Base
Windows 11 22h2 inside , user
------------------------------------------------------------------------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button
Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem
Desktop-Knowledge-Base
Windows 11 22h2 inside , user
------------------------------------------------------------------------------------------------------------
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for?
Ask the community