• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to resolve the Stuttering During Gameplay with OMEN AI on OMEN MAX 16 Click here to view the instructions!
HP Recommended
HP Omen 30L Desktop
Microsoft Windows 11

I've been trying to connect to my desktop via Remote Play in the OMEN Gaming Hub app on my iPad but it's saying that it can't connect to the server. I couldn't find any official statement from HP about it, but I saw a reddit post stating that Remote Play was no longer going to be a supported feature in the Gaming Hub. Is this true? If so, it's incredibly frustrating.

1 REPLY 1
HP Recommended

Hi @gaylerd,

 

Welcome to the HP Support Community.  

 

For an extended warranty, I'd suggest you Contact HP in your region regarding the service options for your computer. 

 

HP Customer Support - Product Warranty Check

 

 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.   

 

Have a great day!  

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.