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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Gaming
- Gaming Desktops
- Remote Play no longer available?

Create an account on the HP Community to personalize your profile and ask a question
11-13-2021 10:48 AM
I've been trying to connect to my desktop via Remote Play in the OMEN Gaming Hub app on my iPad but it's saying that it can't connect to the server. I couldn't find any official statement from HP about it, but I saw a reddit post stating that Remote Play was no longer going to be a supported feature in the Gaming Hub. Is this true? If so, it's incredibly frustrating.
11-17-2021 08:04 AM
Hi @gaylerd,
Welcome to the HP Support Community.
For an extended warranty, I'd suggest you Contact HP in your region regarding the service options for your computer.
HP Customer Support - Product Warranty Check
If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.
Have a great day!
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.