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Message 1 of 3
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Flag Post

Replacement gtx 1070

HP Recommended
Hp omen 870
Microsoft Windows 10 (64-bit)
So my pc came with a GeForce gtx 1070 that has since stopped working. My pc is still under warranty. Will hp send me a new 1070 in the mail and if so how do I get it
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Level 15
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Message 2 of 3
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HP Recommended

@Whiteyy09, welcome to the forum.

 

This is a peer to peer help forum. The only presence that HP has on it are the Admins and the Mods. Otherwise, none of us works for HP.  Therefore, you will have to contact HP Customer Support for help with your problem.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.




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HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)

Custom build: Corsair 750D Airflow (Full Tower); MSI MEG Z390 ACE; i9-9900K processor (OC'd 5.025); Corsair H150i cooler; Corsair Vengeance Pro 3200 memory ( 32 GB ); MSI RTX 2080 Gaming X Trio video card; MSI GH70 Immerse LED Headset; 3- Corsair QL140 RGB Fans w/Commander Pro and Lighting Node Core; Samsung 970 Pro 512 GB; Samsung 860 EVO 1 TB

HP Spectre 360 Convertible; i7-7560U; 16 GB memory; Intel® Iris™ Plus Graphics 640; 512 GB PCIe® NVMe™ M.2 SSD; 13.3" diagonal 4K UHD UWVA eDP BrightView WLED-backlit multitouch-enabled edge-to-edge glass (3840 x 2160); Windows 10 Pro 64 with Windows Ink

HP Photosmart 7855 AIO


**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**

Intelligence is God given; Wisdom is the sum of our mistakes!

I am not an HP employee.


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Level 15
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Message 3 of 3
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HP Recommended

Hello @Whiteyy09

 

We will have no way of knowing what HP Support will do as far as how the repair will take place.

You will have to contact them directly and make your warranty claim. You can discuss with them what will need to be done.

 

Here is the link you have to contact them through...

Contact HP Worldwide | HP® Official Site

 

Choose the country you are in, then choose Support, sign in and follow the prompts.
NOTE: Options and hours of operation vary between countries.

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation