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Whiteyy09
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HP Recommended

Replacement gtx 1070

Hp omen 870
Microsoft Windows 10 (64-bit)
So my pc came with a GeForce gtx 1070 that has since stopped working. My pc is still under warranty. Will hp send me a new 1070 in the mail and if so how do I get it
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Message 2 of 3
250
Flag Post
HP Recommended

Replacement gtx 1070

@Whiteyy09, welcome to the forum.

 

This is a peer to peer help forum. The only presence that HP has on it are the Admins and the Mods. Otherwise, none of us works for HP.  Therefore, you will have to contact HP Customer Support for help with your problem.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.

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Level 15
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Message 3 of 3
249
Flag Post
HP Recommended

Replacement gtx 1070

Hello @Whiteyy09

 

We will have no way of knowing what HP Support will do as far as how the repair will take place.

You will have to contact them directly and make your warranty claim. You can discuss with them what will need to be done.

 

Here is the link you have to contact them through...

Contact HP Worldwide | HP® Official Site

 

Choose the country you are in, then choose Support, sign in and follow the prompts.
NOTE: Options and hours of operation vary between countries.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation