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‎08-12-2025 09:49 AM

HP Recommended

I recently purchased an HP 15 laptop and have noticed a yellowish discoloration patch on the bottom-right corner of the screen.

This issue has been present since the very first use and is visible even on plain white or light backgrounds. It has not been caused by any impact, liquid, or mishandling — the laptop is in perfect physical condition.

The patch affects the display quality and is clearly a manufacturing or assembly defect, possibly due to uneven backlight diffusion or adhesive.

Since the laptop is brand new and under warranty, I kindly request an immediate screen replacement or a full unit replacement under HP’s warranty policy.

1 REPLY 1

‎08-12-2025 10:00 AM - edited ‎08-12-2025 10:01 AM

HP Recommended

This is a peer to peer forum, not HP customer service or technical support.

 

We do not work for or represent HP.

 

Please contact HP customer service beginning at the link below and submit a support request under the warranty.

 

Contact Official HP® Support - India | HP® Support

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