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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
Microsoft Windows 10 (64-bit)

I just purchased the HP Keyboard and mouse 300. In Word or any web page when I press the right mouse button,the scroll wheel is also activated so I am not able to copy paste. 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

No, I do not see
if the mouse has three buttons, they must operate independently of each other, right click, or left click, or scroll wheel

https://support.hp.com/us-en/product/hp-wired-keyboard-and-mouse/5157291/model/23564277?sku=3ML04AA

and I don't see anything that can help here
frankly do not waste your time, return to the seller
See if another model works

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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3 REPLIES 3
HP Recommended

hi

no problem with another mouse?
can you test it with another computer?
If it does not work, I advise you to simply return it to the seller.

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Please remember to mark the answers this can help other users
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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

I have tried it with another computer and does the same thing. I wonder if this has to do with the keyboard (that comes with it) that has a copy, paste buttons on the left hand side.

HP Recommended

No, I do not see
if the mouse has three buttons, they must operate independently of each other, right click, or left click, or scroll wheel

https://support.hp.com/us-en/product/hp-wired-keyboard-and-mouse/5157291/model/23564277?sku=3ML04AA

and I don't see anything that can help here
frankly do not waste your time, return to the seller
See if another model works

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
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