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BoomUK55
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Setting up a second monitor

OMEN by HP Desktop PC - 870-124na
Microsoft Windows 10 (64-bit)

Hi, I have one a HP omen, which has from what I can see from the back 3 HDMI ports, one main one (located in the middle area) and 2 near the bottom of the back. However, when I have plugged it in and set up the wires, it has not detected it, I have updated drivers, changed the setting using Windows key + P. Do these HDMI ports not work? Please help what needs to be done!!

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Setting up a second monitor

@BoomUK55

 

Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.

 

I understand that you are having problems using the bottom 2 HDMI ports on your computer.

 

I'd like to help.

 

Please Note that your computer comes with the Radeon RX 580R (4 GB) Graphics Card and Integrated video is not available if a graphics card is installed.

 

 

The 2 bottom HDMI port are integrated by default on the Motherboard and hence wont work since you are using a Graphics card

 

 

Hope this helps. Keep me posted if you need further assistance.

 

Thank you 🙂

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" 

KrazyToad
I Am An HP Employee

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