Signal Not Found

[ral9]

My HP monitor keeps saying signal not found and hdmi inactive, and display port inactive, and i tried every cable i found, different power outlets and cables, as well as different slots, and even hard reset solutions, but nothing works. I unplugged the hdmi cable and back, and it worked for about 40 seconds, then back to signal not found, PLEASE HELP😭😭

[A_Gayathri]

Hi @ Ral9,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

I'm sorry to hear that you're having trouble with your HP monitor. It seems like you've already tried several troubleshooting steps, but let's explore some additional suggestions:

1. Check the cable connections:
• Make sure that the HDMI or DisplayPort cables are securely connected to both the monitor and your computer's graphics card.
• Try using a different cable to rule out the possibility of a faulty cable.
2. Test with another device:
• Connect the monitor to another device (e.g., laptop, gaming console) to see if the issue persists. This will help determine if the problem is with the monitor or the computer.
3. Update Graphics Drivers:
• Ensure that your graphics card drivers are up to date. Visit the website of your graphics card manufacturer and download the latest drivers for your specific model.
4. Change Display Settings:
• If possible, connect the monitor to a different computer and adjust the display settings to a standard resolution that is supported by the monitor.
5. Check the Power Source:
• Make sure that the monitor is receiving power from a stable and reliable source. Try plugging it into a different power outlet.
6. Factory Reset:
• Some monitors have a factory reset option in the on-screen menu. Check your monitor's manual to see if this option is available and try performing a factory reset.

I hope this helps! Keep me posted. 

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