06-15-2018 12:59 PM - edited 06-15-2018 01:00 PM
Since 10 minutes I have the following problem: When I put on my xbox and HP Compaq I'll first get the 'starting up' message. The current MONITOR STATUS. Than I get to see this: 'Signal In out of range. Change settings in 1440x900 - 50Hz. Before I had this problem I played on the settings H = 67kHz V=60Hz . Than I went to Video Settings and changed it to 1080HP. I tried this a couple of times before. Normally I could click any button on my controller and the message (the Signal In out of range message) would be gone in 2 seconds or so. Now it can't. After a while the monitor goes on sleep mode. I can control my Xbox, though, but the HP monitor isn't working. If I want to change the settings, the button on the monitor does not work either. Can somebody help me out because I'm really worried I can't play on my current monitor. I actually want to leave HP because of this problem, if it not gets solved. I just want to play again. Can someone help me with this problem? Thanks in advance.
- Tobias van den Broek
From The Netherlands
06-21-2018 04:37 PM
@Tobiasvdbroek, welcome to the forum.
The native resolution for the monitor is 1440 x 900 @ 60Hz. This is why it is telling you to change to that resolution. I don't believe that the problem is being caused by the monitor. It sounds more like the signal from the XBox is not good. I suggest that you contact Microsoft's Customer Support for help. They are the experts for their products.
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