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letooce
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Message 1 of 2
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Stuck on Omen logo screen when trying to turn on

HP Recommended
Omen Gaming Desktop - 870-206na
Microsoft Windows 10 (64-bit)

Whenever i try to start up my computer it leaves me on a black screen with the omen logo. i’ve tried everything, it won’t let me access bios or safe mode either. it’s been happening for a couple days but i’ve managed to sort it out by just unplugging and plugging back in but know it seems to have gotten the worst it ever has been. Hope someone knows how to fix this!

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old_geekster
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Level 16
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Message 2 of 2
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HP Recommended

@letooce , welcome to the forum.

 

This problem can be caused by several components, processor, memory or most likely the power supply unit (PSU).  Since your computer is 3 years old, I suggest testing the PSU.  It is the most replaced of all of the components because of its level of use.  There are many videos online to help you with doing the test.  If this isn't the problem, let me know.






I am not an HP Employee!!

Intelligence is God given. Wisdom is the sum of our mistakes!!
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