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HP Recommended
OMEN by HP Obelisk Desktop 875-0xxx
Microsoft Windows 10 (64-bit)

Hello everyone, this is a rather small but annoying issue that's been persisting for a few months now but has really gotten my attention now. My desktop computer is an OMEN by HP Obelisk Desktop 875-0xxx running on Windows 10 version 21H2, and I got the Omen Mindframe Prime headset for them last year. This issue did not start happening since the first day I got them, it was like a month later. What happens is, whenever I either restart, start-up my PC from being shut off, or even open up the Omen Gaming Hub with the tab selected for customizing the settings for the headset, the surround sound, and band equalizer settings get shut off, even after having saved it being on previously several times. It's annoying because it requires me to turn them both back on again every time I turn on my PC, which requires me to open the Omen Gaming Hub app. May not sound like much, but I've been having to do this for a few months now and it's rather infuriating. It would be ideal if they both stay on at all times. I don't know if there's a simple solution to this or not, or if it requires a new update to be rolled out to fix this issue. I haven't seen anyone else post about this so I made this myself. If someone could answer my questions and doubts, I would very greatly appreciate it.  Below is attached a picture showing the two settings that keep turning off in case anyone's confused. Thank you in advance!Screenshot 2022-01-10 232511.png

1 REPLY 1
HP Recommended

hi

"My desktop computer is an OMEN by HP Obelisk Desktop 875-0xxx"

this is not a model, but it doesn't matter here
I suppose
if you already have the latest driver version here, i doubt you can expect another!

https://support.hp.com/us-en/drivers/selfservice/omen-by-hp-obelisk-desktop-pc-875-0000a/23302709

 

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Windows 11 22h2 inside , user

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