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‎01-18-2021 09:52 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hi community,

 

I would like to ask you a question, in my computer, i have 8gb of ram, but it's more less to play at many, game.

I search in Crucial to change my RAM, but when i'm select my computer, i can see "Standard memory: 8GB non-removable".

 

Why my memory is non-removable ? 

 

1 REPLY 1

‎01-18-2021 10:22 AM

HP Recommended

Hi:

 

The Crucial report doesn't seem right to me.

 

Your notebook's product specs indicate that it came with 2 x 4 GB of memory from HP.

 

OMEN by HP Laptop PC - 15-ax050nf Product Specifications | HP® Customer Support

 

The service manual indicates you can install 2 x 8 GB of memory in your notebook (chapter 1).

 

OMEN by HP Laptop PC Maintenance and Service GuideIMPORTANT! This document is intended for HP author...

 

There is a procedure to remove and replace the memory in chapter 5.

 

This would be the compatible 16 GB memory kit for your notebook from Crucial...

 

Crucial 16GB Kit (2 x 8GB) DDR4-2400 SODIMM | CT2K8G4SFS824A | Crucial.com

 

You can see from this report that is for a notebook in the same 15-ax model series.

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