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‎04-12-2020 12:34 PM - edited ‎04-12-2020 12:35 PM

HP Recommended
Product: TG01-0698no
Operating System: Microsoft Windows 10 (64-bit)

Hello.

 

I have a problem with my brand new desktop PC. The RTX 2060 Super graphics card hits 82 degrees celsius while playing Call Of Duty at 1440p. Even with fans really loud it's still really hot(80+).
The CPU has normal temperatures. My room is 20 degrees celsius and the desktop is placed on my desk.

 

What i need to know: What kind of fans are installed in this PC? Measurements? Seems like I need to replace them with something better. Also, there's an static electrical sound from the computer 24/7.

 

Thank you.

3 REPLIES 3

‎04-12-2020 06:16 PM

HP Recommended

Part No: 646679-001

Description: System Fan, 92x25mm, Kidd

 

*Always best to check the sticker on the fan and measure it.

*Just a community member, not an HP employee.
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‎04-13-2020 05:17 AM

HP Recommended

Thank you. The fan did not have any sticker on it. I've ordered 1 new fan to test.

 

Also the electrical static sound comes from the 500W power supply even when the computer is turned off. This is actually really bad.

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‎04-13-2020 03:14 PM

HP Recommended

Update: Changed 1 fan to the best new fan available, nothing better on the temperatures. Seems like it's too tight between the components and the hot air is not getting out fast enough......

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