Technican not checking the peices and not telling the entire case to the management

[TBNRthebest]

I have a HP Victus. It is still in warranty its motherboard has been changed once and now the newwer one has had a shot circuit few weeks ago the technician came and changed it and when he was running the new one the laptop booted for a few mins and then died. 

He did not notice the shot before the change and is now blaming it on the moist climate in the region for it and says that it is moisture where as it clearly a different component malfuctioning

Now he wants us to pay the money for the new motherboard

Note there were no tests done by him regarding any other part and the person who came before him just winged the entire info with no tests either

[Sneha_01]

Hi @TBNRthebest 

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Rachel571 

HP Support