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There is a ram issue with this specific computer, the issue is that the APU takes 2 - 1 Gig of ram, This doesn't help gaming performance as there is a Radeon 580 4GB or a Nivida 1050 Ti installed in the system, my specific computer has 16 gigs of DDr4 ram, but only 14.9 gigs are available to use. Does anyone have a solution
Accepted Solutions
HP Recommended
The specs of your machine is
https://support.hp.com/in-en/document/c06124756
It uses AMD Ryzen5-2400G (Raven Ridge) processor. They have fixed it from 2.1GB down to 1.1GB now, that's good.
That is a known issue which is related to AMD processors. Please check the following article:.
https://support.hp.com/us-en/document/c06526774
And from Microsoft PlayReady.
https://www.microsoft.com/playready/overview/
Regards.
***
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
HP Recommended
The specs of your machine is
https://support.hp.com/in-en/document/c06124756
It uses AMD Ryzen5-2400G (Raven Ridge) processor. They have fixed it from 2.1GB down to 1.1GB now, that's good.
That is a known issue which is related to AMD processors. Please check the following article:.
https://support.hp.com/us-en/document/c06526774
And from Microsoft PlayReady.
https://www.microsoft.com/playready/overview/
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
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