Create an account on the HP Community to personalize your profile and ask a question
06-13-2020 04:33 AM
Hi, I have just bought a new HP Pavilion TG01 0153 no and the case fan vent is not spinning/working at all. Do I need to change the vent? I am still obviously under guarantee but I need to know if this is usual and if its easily fixed.
06-13-2020 11:49 AM
@Eze87 , welcome to the forum.
If you are comfortable with working on computers it may as easy as making certain the fan is fully connected. Here is the Motherboard Specifications page: https://support.hp.com/us-en/product/hp-pavilion-gaming-desktop-pc-tg01-0000i/29014479/document/c064...
You should look at the right facing side of the Motherboard diagram. In the middle of the board is the "System Fan Connector". It should be tightly connected. If not, push on it carefully to connect it. If this doesn't solve your problem you should contact the seller for help. I want you to be able to enjoy your new computer, not fight problems.
Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
06-13-2020 11:53 AM - edited 06-13-2020 11:54 AM
I do not have a definitive answer for you, but:
1) check the plug. Then test. If OK, then it is solved.
2) unplug the fan. test, it should detect the fan is missing, and issue an ERROR code. If an error OK for #3.
3) plug in fan. fan might be thermal. Off under low temps. Run an intense program or game.
HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
Didn't find what you were looking for? Ask the community