Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 3
Flag Post

The case fan vent on my HP Pavilion desktop TG01 0153 no is not working.

HP Recommended
Pavilion TG01 0153 no
Microsoft Windows 10 (64-bit)

Hi, I have just bought a new HP Pavilion TG01 0153 no and the case fan vent is not spinning/working at all. Do I need to change the vent? I am still obviously under guarantee but I need to know if this is usual and if its easily fixed. 



// Eze87

Level 16
Level 16
25,022 24,673 2,881 10,674
Message 2 of 3
Flag Post
HP Recommended

@Eze87 , welcome to the forum.


If you are comfortable with working on computers it may as easy as making certain the fan is fully connected.  Here is the Motherboard Specifications page:


You should look at the right facing side of the Motherboard diagram.  In the middle of the board is the "System Fan Connector".  It should be tightly connected.  If not, push on it carefully to connect it.  If this doesn't solve your problem you should contact the seller for help.  I want you to be able to enjoy your new computer, not fight problems.


Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.

I am not an HP Employee!!

Intelligence is God given. Wisdom is the sum of our mistakes!!
0 Kudos
Level 15
Level 15
12,842 12,635 1,774 5,014
Message 3 of 3
Flag Post
HP Recommended


I do not have a definitive answer for you, but:

1) check the plug. Then test. If OK, then it is solved.

2) unplug the fan. test, it should detect the fan is missing, and issue an ERROR code.  If an error OK for #3.

3) plug in fan.  fan might be thermal. Off under low temps.  Run an intense program or game.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation