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06-11-2024 08:51 PM
Hey everyone, I purchase a pc from a friend of mine, reset the computer but there is another account that appears when I try to sign in. I don’t have that persons login for the PC and was wondering if there was a way to totally reset it to get rid of the additional account? Thank you!
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06-11-2024 11:01 PM
How did you RESET it ? A clean install should remove everything for you to start over from fresh. You can create USB media and install Windows
- Windows 10: https://www.microsoft.com/en-au/software-download/windows10
- Windows 11: https://www.microsoft.com/software-download/windows11
Regards.
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
06-11-2024 11:01 PM
How did you RESET it ? A clean install should remove everything for you to start over from fresh. You can create USB media and install Windows
- Windows 10: https://www.microsoft.com/en-au/software-download/windows10
- Windows 11: https://www.microsoft.com/software-download/windows11
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
06-12-2024 10:46 AM
I did a full factory reset that wiped all accounts, local files and names. But the additional account still mandates a login. Even after all the resets, I’ve done 6, it just won’t give. Maybe I’m doing something wrong. 😑