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HP Recommended
HP 14s-dq0xxx
Microsoft Windows 10 (64-bit)

I was just wondering if any body knows if the HP 14s-dq0xxx has a thunderbolt 3 port as i am trying to use a monitor with my laptop, currently i cannot seem to get a connection and I'm not sure why. If anybody can help i would be very grateful

-Damp

1 REPLY 1
HP Recommended

@dampconditions 

 

What is your HP 14s-dq0xxx ? For example HP Notebook - 14s-dq0500sa, its specs

 

        https://support.hp.com/au-en/document/c06548699

 

which shows it does NOT have Thunderbolt 3 port. Your machine is probably the same

 

Regards.

BH
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