I just spent over $100 to upgrade from Home to Pro. When I try to run the upgrade it says, "Something happened and we couldn't start the upgrade". This happens both in my user account (is admin) and the built in Administrator account. When I try inputting the license key manually, Windows rejects it and says it's not genuine, thus forcing me to revert to the OEM product key.
And before anyone says to contact MS, I've cross-posted this on their forum. I was just wondering if there's anything by HP that would stop a Windows edition upgrade on one of their OEM PCs.
You can choose which version of Windows that you want to install during setup and choose to add a Product Key at the time or later. If you have data that you want to keep you should make a backup before beginning.
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Thanks for the kind suggestion. What I ended up doing was rebooting my PC and reentering the new product key when I saw that Windows had been deactivated after my reversion to the old product key. For some reason, it accepted it the second time around.
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