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Cyranor
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Unable to dispute warranty to apply carepack to my Omen Desktop

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I bough a carepack for my Desktop a while back to extend the warranty on it and after purchased received an email requesting I send the product number and serial number. I sent back a reply with the requested information and thought that was the end of it. However once the manufacturer warranty was up the carepack was never applied. I have tried to dispute the warranty on the support site but after I include the proof of purchase and hit dispute it just sits there with an loading icon endlessly. Is there another was I can dispute this so that I can get my carepack applied to my computer?

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Dragon-Fur
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@Cyranor 

 

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Dragon-Fur

asmita6658
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Hi @Cyranor

 

Welcome to the HP Support Community. 

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Asmita
I am an HP Employee

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