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InformationFix Windows 10 Update IssuesResolve Windows 10 or update issues on HP computer or printer– Click Here
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Unknown Driver in Device Manager
12-03-2020 11:40 PM

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Hello,
I've recently gone through several 'critical' updates. After looking through my device manager page to make sure all drivers were up to date, I noticed there is an unknown driver listed and I cannot update this driver.
When I double click the driver and go to details, this is listed under value:
ACPI\AMDIF030\0
12-04-2020 12:02 AM

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Hi,
I believe it is the AMD chipset driver you need.
Can you provide the exact model or product number of the notebook for further help. Here is how to find it.
You could also take a look at this guide on updating and finding drivers
https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/New-notebook-running-slow/ta-p/7057949
Let me know,
David
12-04-2020 05:37 AM - edited 12-04-2020 05:38 AM

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Hello,
Thank you for your reply. The model # is 690-0024. Also, my product is a desktop unit -- my apologies for posting in the wrong section.
Thanks,
Ronnie
12-04-2020 07:18 AM

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Hi,
Have you tried installing this driver
Hope it helps,
David

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