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‎07-15-2022 08:29 PM - edited ‎07-15-2022 08:30 PM

HP Recommended
Product: OMEN 30L Desktop PC GT13-1000i (1S3R7AV)
Operating System: Microsoft Windows 11

I am unsure if I was given a faulty pc from the beginning. My pc keeps bluescreening me when I'm either in a game or even just on youtube. For a while it would freeze and blackscreen, then I found out my BIOS was not updated/there was a BIOS update, and for a couple days it stopped. I also turned off Game Mode and Hardware Accelerator GPU, that kept my PC running for a few days. I then ran a components both hardware and software test on my PC and it did not detect any problems with either! I am unsure of what to do 😞 and I do not know if I am the only person having this problem, my pc is completely up to date on every driver and it is still having trouble! I only have games from steam and I have minecraft, and those are official websites that should not be affecting my PC like this (especially because it is a month and couple days old). Also if needed my specs are: 

-HP 886B

-Processor 11th Gen Intel(R) Core(TM) i7-11700F @ 2.50GHz 2.50 GHz
-Installed RAM 16.0 GB (15.8 GB usable)
-System type 64-bit operating system, x64-based processor
- NVIDIA 3070

- 800 WATT GOLD

- not overclocking or undervaulting I have not touched them at all!

1 REPLY 1

‎07-16-2022 04:26 AM

HP Recommended

hi

https://support.hp.com/us-en/product/omen-30l-desktop-pc-gt13-1000i/2100000185/model/2100000188/prod...

OMEN 30L GT13-1129 Desktop PC Product Specifications

with the reference I find this model
just a question, it says original windows 10
out in the statement we read windows 11
is it therefore original under windows 10 or have you installed windows 11
If it is this configuration, it should be suitable for a lot of games
so if under warranty, the best will be to return it to the seller

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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