VICTUS GAMING LAPTOP HELP

[INKEDFOX]

I tried to power on  laptop however only the power button turned on and the screen kept blinking on and off

so I pressed the windows key and the b key to enter boot mode

As i entered boot mode it then came up with bios update system bios recovery

when it finished loading it came up with bios recovery 500 press enter to continue

after that the screen turned off and continued blinking on and off like the beginning 

Does anyone know what this is and what I could do to fix this please

[ub6424]

Hello @INKEDFOX 

Sorry to hear that you are having problems ... I would like to help you.

(1) Power off computer

(2) Disconnect charger

(3) Press and hold <power> button for 30 seconds

(4) Connect charger

(5) Follow the HP standard procedure

 https://www.youtube.com/watch?v=qpiGUojtr3E

(6) Please report your results

[INKEDFOX]

Hello ive followed all the steps you have given me the laptop seems to do the same thing as last time best way I cam show you what it keeps doing is similar to this YouTube video apart from the screen back-light keeps turning on and off in sync to the power button.

https://youtube.com/watch?v=pFxag66yi40&feature=share

[ub6424]

Hello @INKEDFOX 

To help you I need to know the product number (p/n) xxxxxx#xxx of your notebook !

It looks something like this:

You will find this information on the back/rear of your notebook in small alphanumeric letters.

The product number (p/n) is legally allowed information about the computer. This is not sensitive data.

It is allowed to publish it in public.

[INKEDFOX]

The Product Number is 4H2Y5EA#ABU

[INKEDFOX]

If it helps there was a bios updated which I left to update over night. Not sure if that might of done something.

[ub6424]

Hello @INKEDFOX 

Use another computer to create <USB flash drive>

HP Consumer Notebook PC BIOS Update

F.14 Rev.A

12.1 MB

Apr 10, 2022

Download

Follow -> BIOS Recovery Reinstall with USB

[INKEDFOX]

Unfortunately I don't have another computer on hand but I'll try to ask around if some does.

[ub6424]

Hello @INKEDFOX 

Ask a friend/neighbor/acquaintance. You will need 2 <USB Flash drives> Type 2.0 and 3.0 for safety.

Good luck

[ub6424]

Please report back

Kind regards