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Vertical flickering + menu buttons not working

HP Omen 32
Microsoft Windows 10 (64-bit)

Hi HP 


I purchased a new HP Omen 32 monitor and unfortunately the menu buttons dont work ( most of the times ) and sometimes I get the flickering vertical lines. 


Whenever I have to restart or close down the montor does not close itself down and as the buttons dont work so I have to take the electricity plug out from the back. 


I called HP and they told me that they will be sending me the DPD postage but it has been over 15 days and I have not received anything in the post. 


Could someone from HP assist me please. 


Thank you



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Vertical flickering + menu buttons not working



I have escalated your concern to HP’s Support Team in your region to have it reviewed for available options if any.

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