Victus laptop won’t turn on or off

[ArgonL]

I’m using the Victus laptop. My power button will flash on and off, but will not turn on or off. I hold it to turn off, 30 seconds, but it keeps flashing. The screen will not light up at all. My power cord is not broken and the light comes on when connected. I’ve tried to just let it charge for an hour but that didn’t work either 

[Nal_NR]

Hi @ArgonL,

Welcome to the HP Support Community. 

I'd be happy to help you! 

While you respond to that, let's try these steps: 

Perform a power reset (or hard reset) of your notebook to clear information from the computer's memory without erasing personal data.

• Turn off the computer.
• Disconnect the AC adapter.
• Remove any discs from the disc drive.
• Remove memory cards from the card reader slot.
• Disconnect all nonessential peripheral devices, such as printers, scanners, external hard drives, and USB flash drives.
• With the AC adapter unplugged, press and hold the power button for approximately 15 seconds.
• Reconnect the AC adapter, and then turn on the computer.

You may refer to this document for further assistance.

Hope this helps! Keep me posted for further assistance.

 Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.