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‎10-17-2023 03:39 PM

HP Recommended
Product: Victus by HP 15L Gaming Desktop PC TG02-0000i (491A8AV)
Operating System: Microsoft Windows 11

My machine had a faulty Power Supply Unit (PSU) and I've followed all instructions for shipping it back and it has been received for warranty repair. Originally, I was told the computer would be repaired by 11/6/2023. However, I recently received an update that the repair will take until the middle of December, 2023. I spoke with support and they advised the only option I have is to wait. Is there any other option?

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1 REPLY 1

‎10-20-2023 05:35 AM

HP Recommended

Hi @segreta,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

To get the answer to this question, we have limited support boundaries in the support community as of now.
I would request you to reach out to our phone support .

 

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Nal_NR-Moderator
I am an HP Employee

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