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I have been trying to get support on my issue since I bought my laptop (back in May 2020) and still have got no response back from anyone. I have proof of when I bought it and when I got my laptop it only had around half of the warranty left. I am stuck here now because my laptop is having some screen problems and I am not under warranty anymore when I should be. I have went through the website and did the chat around 5 times (I would do it once a week for a while) and I managed to find a phone number and they said they will get on top of it today and call me back within and hour. That was at 8 am and at this time of me writing this its now 1 am the next day. 

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Hi @Derrick6109,

  

Welcome to the HP Support Community.  

  

Please reach out to the HP Support in your region regarding this issue, they should be able to help. Refer to this User Guide for contact details.  

  

Have a great day!  

  

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

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