• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
HP Recommended
OMEN by HP 16.1 inch Gaming Laptop PC 16-xd0000 (758R0AV)
Microsoft Windows 11

I purchased this OMEN laptop on 29 Sept from Amazon & on Amazon it showed that I will get 1 yr warranty. But on HP site, it shows that warranty is expired & I am unable to raise dispute for this as raise dispute link is not available. Pls assist in this matter.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Just wanted to update that now warranty issue is resolved. I contacted customer care via WhatsApp and they raised a service request for resolution. Although it took some time and I had to take follow ups but the issue is now resolved.

View solution in original post

2 REPLIES 2
HP Recommended

This forum is a peer to peer forum.

 

We do not work for or represent HP.

 

HP starts the warranty clock ticking the minute the PC leaves the assembly plant.

 

So the longer the time elapses from assembly date to the purchase date, the less time remains on the warranty.

 

Please contact HP customer service beginning at the link below and submit a support request to have the warranty start and end dates adjusted to the date you purchased the notebook.

 

Official HP® Support

 

HP Recommended

Just wanted to update that now warranty issue is resolved. I contacted customer care via WhatsApp and they raised a service request for resolution. Although it took some time and I had to take follow ups but the issue is now resolved.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.